Return Policy

  • Your complete satisfaction is our priority, if an item purchased from GM Warehouse Direct does not meet your expectations, return it within 90 days for a refund or exchange.
  • If you are not completely satisfied with the product or products that you have purchased, you may return the new / unused parts within 90 days from the invoice date. You must include the original invoice with the return and complete the return form. The product must be in the original box and must be sent freight prepaid. All returns can be subject to a 20% restocking fee.
  • Please follow the procedures listed on the return form to avoid the restocking fee and to process your refund as quickly as possible. NO refunds will be issued without the original invoice and the completed return form.
  • GM Warehouse Direct will not accept any returns on special ordered parts, custom machined parts, used or installed parts. Any electronic or electrical parts that have been opened are not eligible for return.

Cancellation Policy

  • An order or a portion of an order may be cancelled up until the time it is shipped and no longer in our possession.
  • If the cancelled part was special ordered from the manufacturer a return fee of 20% may apply.